Casinia Cookie Notice

This Cookie Notice explains how Casinia may use cookies, browser storage, pixels, scripts, device identifiers and similar technologies when users visit the platform, access an account, play casino games, place sports bets, make payments or interact with promotions.

These technologies support secure account access, remember user preferences, maintain casino and sportsbook sessions, measure platform performance and help identify suspicious activity.

What Cookies Are

Cookies are small files placed on a browser or device when a user visits a website. They can store a session reference, preference setting or limited technical identifier.

Casinia may also use technologies with similar functions, including:

• Local browser storage.
• Session storage.
• Pixels and web beacons.
• Tags and scripts.
• Device identifiers.
• Authentication tokens.
• Embedded provider technologies.

These technologies do not normally contain complete login credentials or full payment information.

Why Casinia Uses Tracking Technologies

Casinia may use cookies and similar tools to provide important platform functions and understand how services are being used.

• Maintain secure account sessions.
• Remember language and currency preferences.
• Support deposits and withdrawals.
• Launch casino games and live dealer tables.
• Maintain sportsbook and bet-slip activity.
• Protect accounts against unauthorized access.
• Store cookie choices.
• Identify technical errors.
• Measure general platform performance.
• Support promotional measurement where permitted.

Main Cookie Categories

Essential Cookies

Essential cookies are required for Casinia to provide core account, payment, casino and sportsbook functions.

They may be used to:

• Keep users signed in during an active session.
• Protect account pages and cashier functions.
• Remember security and verification status.
• Support deposits and withdrawals.
• Maintain casino game sessions.
• Maintain sportsbook and bet-slip sessions.
• Store consent choices.
• Prevent repeated form or payment submissions.

Blocking essential cookies may prevent parts of Casinia from working correctly.

Login and Session Cookies

Login cookies help Casinia recognise an authenticated session after a user signs in.

They may assist with:

• Keeping the account active while users move between sections.
• Protecting account and payment pages.
• Detecting unusual login activity.
• Supporting password recovery.
• Ending expired or inactive sessions.
• Preventing unauthorized access from another device.

Security and Fraud-Prevention Cookies

Security technologies may help Casinia protect accounts, balances, payments and gambling activity.

They may assist in identifying:

• Unauthorized login attempts.
• Account takeover.
• Suspicious devices or sessions.
• Duplicate or connected accounts.
• Payment misuse.
• Bonus abuse.
• Automated or prohibited software.
• Attempts to avoid account restrictions.

Security identifiers may be reviewed together with account, payment, casino and sportsbook records when suspicious activity is investigated.

Payment-Related Cookies

Cookies and related technologies may support secure communication between Casinia and external payment providers.

They may help to:

• Maintain a secure cashier session.
• Remember the selected payment route during a transaction.
• Prevent duplicate payment submissions.
• Identify failed or interrupted transactions.
• Support fraud checks.
• Confirm whether a transaction was completed or cancelled.

External payment providers may use their own technologies when users interact with a bank, card service, wallet, voucher or cryptocurrency payment route.

Preference Cookies

Preference cookies help Casinia remember choices made during an earlier visit.

These choices may include:

• Preferred language.
• Selected account currency.
• Interface and display settings.
• Recently viewed games.
• Recently viewed sportsbook categories.
• Cookie choices.
• Communication settings.
• Accessibility preferences.

Removing preference cookies may cause these options to return to default settings.

Analytics Cookies

Analytics technologies help Casinia understand how users navigate the platform and where technical improvements may be needed.

Analytics data may include:

• Pages viewed.
• Time spent on a page.
• General navigation paths.
• Buttons and features used.
• Browser and device category.
• Loading times.
• Error messages.
• General traffic sources.
• Visits to casino and sportsbook sections.

This information may be used to improve layout, navigation, compatibility and technical performance.

Performance Technologies

Performance cookies may collect information about loading speed, failed game launches, sportsbook interruptions or other technical problems.

They may help Casinia:

• Identify slow-loading pages.
• Detect failed casino game launches.
• Review browser compatibility.
• Measure sportsbook loading issues.
• Improve mobile browser performance.
• Assess the effect of technical updates.
• Resolve recurring errors.

Casino Game Technologies

Casino game providers may use cookies, session references or embedded tools to launch and maintain games.

These technologies may support:

• Game loading.
• Round continuity.
• Display settings.
• Technical error reporting.
• Settlement records.
• Connection recovery.
• Provider security controls.

Blocking these technologies may prevent a game from loading correctly or reconnecting after an interrupted session.

Live Casino Technologies

Live dealer games may use additional session tools to maintain video streaming, table access and round information.

These technologies may help:

• Load the live video stream.
• Maintain a table session.
• Display betting timers.
• Record accepted wagers.
• Reconnect after a temporary connection issue.
• Support provider dispute records.

Sportsbook Technologies

Casinia sportsbook services may use session identifiers to display events, markets, odds and bet-slip selections.

These technologies may help:

• Keep selections in the bet slip.
• Refresh changing odds.
• Record whether an odds change is accepted.
• Support pre-match and live betting sessions.
• Identify technical settlement issues.
• Measure sportsbook performance.
• Protect betting activity from unauthorized use.

Promotion and Campaign Cookies

Promotional technologies may help Casinia understand whether an offer was displayed, opened or activated.

They may be used to:

• Remember that a promotion was shown.
• Record a referral or campaign source.
• Measure visits to a promotion page.
• Support eligibility checks.
• Prevent repeated promotional displays.
• Measure campaign performance.

Bonus balances, wagering progress and reward conditions are normally maintained through account systems rather than browser cookies alone.

Marketing Cookies

Marketing technologies may support campaign measurement and the display of more relevant promotional content where permitted.

They may be used for:

• Campaign attribution.
• Audience measurement.
• Promotion-performance reporting.
• Advertisement frequency limits.
• Relevant casino or sportsbook offers.

Optional marketing technologies may require consent or another valid permission depending on the privacy rules that apply.

Session and Persistent Cookies

The exact duration depends on the purpose of the technology, user choices and platform security requirements.

First-Party Technologies

First-party cookies are placed directly by Casinia or on its behalf through the Casinia website.

They may support:

• Account login.
• Session management.
• Cookie preferences.
• Platform navigation.
• Security controls.
• General analytics.
• Casino and sportsbook access.

Third-Party Technologies

External providers may use cookies or similar tools when supporting Casinia services.

These providers may include:

• Payment processors.
• Identity-verification providers.
• Casino game suppliers.
• Live casino providers.
• Sportsbook suppliers.
• Analytics services.
• Fraud-prevention providers.
• Campaign-measurement services.

Third parties may control their own privacy and cookie practices when users interact directly with their services.

Cookie Consent

Casinia may display a cookie banner or preference tool when a user first visits the platform or when previous choices need to be renewed.

Available controls may allow users to:

• Accept optional cookies.
• Reject non-essential cookies.
• Select individual categories.
• Save customised choices.
• Change an earlier decision.

Essential cookies may remain active because they are required to provide requested account, security, payment and gambling functions.

Changing Cookie Settings

Users may be able to change cookie choices through an available preference tool or browser settings.

Browser controls may allow users to:

• Delete existing cookies.
• Block new cookies.
• Block third-party cookies.
• Clear local storage.
• Allow cookies only for selected websites.
• Remove stored data when the browser closes.

Mobile Browser Controls

Mobile devices may provide controls for browser storage, permissions, advertising identifiers and tracking preferences.

Users may be able to manage:

• Browser cookie settings.
• Stored website data.
• Location permissions.
• Advertising identifiers.
• Cross-application tracking controls.
• Notification permissions.

Restricting certain permissions may affect account, payment, casino or sportsbook functionality.

Effects of Blocking Cookies

Cookie Data and Personal Information

Cookie information may be treated as personal information when it can be linked to a user, account, browser or device.

Cookie data may be considered together with:

• Account records.
• Login history.
• Device information.
• Approximate location.
• Payment-security information.
• Casino and sportsbook activity.
• Promotion participation.
• Support records.

Further information about personal-data processing is available in the Casinia Privacy Notice.

Retention of Cookie Data

Cookie and similar technology data may be retained for periods that reflect its purpose.

Retention may depend on:

• Whether the cookie is session-based or persistent.
• Whether it supports account security.
• Whether user consent remains valid.
• Whether information is required for fraud prevention.
• Whether analytics information has been aggregated.
• Whether recordkeeping requirements apply.

Security of Cookie Information

Casinia may use technical and organisational controls intended to protect session and cookie information from unauthorized use.

• Secure session management.
• Restricted access to technical information.
• Monitoring for suspicious account activity.
• Protected transmission where appropriate.
• Session expiry and logout controls.
• Security standards for external providers.

Changes to This Cookie Notice

Casinia may update this notice when technologies, service providers, legal requirements or platform features change.

The current version should be published on the platform. Users should review it periodically to understand how cookies and similar tools are being used.

Cookie Questions

Questions about this Cookie Notice or available cookie controls can be submitted through the customer support options provided by Casinia.

Passwords, one-time security codes and complete payment details should not be included in a support request.

Frequently Asked Questions

Final Cookie Reminder